Подробности о техподдержке
Напоминаю что речь о Медиавики- самом известном Вики движке в мире- на нем работает Википедия
Писал не помню когда - в Америке было 6-20 утра
Отправил письма примерно за минуту - то есть почти одновременно- каждому хостеру- свое.
Текст- на Английском через переводчика гугла- можно ли вам поставить медиавики- и ссылка на медиавики орг
Написал в :
JustHost.com
ixwebhosting.com
HostGator.com
bluehost.com
hostmonster.com
первыми ответили с Хостмонстра
Mon, 30 Aug 2010 06:31:50 -0600
Тема:
Re: [#CCX-93483-315] Contact me: Other
Yes, Mediawiki can be used on our servers, and we even have an install for it, that sets it up for you.
потом с блюхоста попросили ТРЕБОВАНИЯ
Mon, 30 Aug 2010 06:49:37 -0600
Тема:
Re: [#QEK-34523-843] Contact me: Other
Please send us all of the server requirements for that program. Please be aware that we have linux servers.
Technical Support Engineer
BlueHost.com
послал ЕЩЕ раз ссылку на викимедия орг
ответили так
Mon, 30 Aug 2010 07:02:56 -0600
Тема:
Re: [#QEK-34523-843] Contact me: Other
The link you sent, (mediawiki.org/wiki/MediaWikiPlease) has no content on the age. Please send us the requirements for this installation and we would be happy to see if it is compatible with out servers.
Thank you,
Chris
Level 1 Tech Support Engineer
Это- БЛИН- инженер!!Не нашел ничего на странице!
Потом Хостгатор- зарегистрировали тикет
Mon, 30 Aug 2010 07:29:20 -0500
Тема:
HostGator.com Ticket System Account Confirmation
Hello,
Thank you for creating an account on the HostGator.com ticket system. Your password is
"DZkWx4u5" and can be changed upon logging in for the first time. To do so, go to
tickets.hostgator.com/login in your browser. Please do not hesitate to contact us if you have any questions!
и приняли к рассмотрению
Mon, 30 Aug 2010 07:31:11 -0500
Тема:
question
Your ticket submission was received. If you want to make a new update to this ticket, please reply to
13860099@tickets.hostgatorcom
Потом пришла просьба проверить емэйл от IX Web
Mon, 30 Aug 2010 07:33:07 -0400
Тема:
IX Web Hosting: Confirm Your Email Address
Dear aleksey,
You have just signed up on our website using this email address. Before we can communicate with you, please confirm your email address here:
If you do not confirm your email address by clicking the link above, our agents can not see your inquiries and we will not be able to provide an answer. Please do not reply to this email as it is sent automatically and we can't receive your answer.
Thank you!
Helpdesk System
IX Web Hosting
После- положительный ответ от Хостгатор
Mon, 30 Aug 2010 07:53:55 -0500
Тема:
Update to Ticket ID: QAY-13860099
Hello, Yes, you can host mediawiki with us. Here is a compatible technologies listing for you to review, and you'll see that it is listed there as well:
support.hostgator.com/articles/pre-sales-questions/compatible-technologies
If you have any questions or concerns, please don't hesitate to contact us. We are more than happy to assist you.
Thank you,
Joshua B.
Hostgator.com Support
Наконец ,нарисовался Джастхост
Mon, 30 Aug 2010 07:54:37 -0400
Тема:
[#1852053] question
Thank you for contacting the JustHost.com support department, your ticket number is: 1852053
As we offer 24/7 technical support you can expect to receive a response from us within the hour. For GUARANTEED effective email response within 30 minutes, and to have your own Just Host tier 7 support rep upgrade to priority support. Go here to receive 50% off today;
billing.justhost.com/signupv2/view-offers.php?ticket=1852053&priority
Kind regards,
Jamie Irish
Technical Support Manager
Опять IX Web
Mon, 30 Aug 2010 08:23:30 -0400
Тема:
IX Web Hosting: Account Access Information
Dear aleksey valerievitch,
Welcome and thanks for registering with IX Web Hosting. We look forward to answer any
questions you may have via our 24/7 helpdesk. Please find your access information below:
Control Panel URL: manage.ixwebhosting.com/index.php/login.getFrmLogin
Helpdesk System
IX Web Hosting
и снова он
Mon, 30 Aug 2010 08:24:33 -0400
Тема:
[Helpdesk] New Ticket ID#11761301958 Added
Dear aleksey valerievitch,
A new trouble ticket (#1301958) was created in your account.
IX Web Hosting
Положительный ответ от Джастхоста
Mon, 30 Aug 2010 09:21:46 -0400
Тема:
Re: [#1852053] question
Hi Aleksey,
Yes, you can put mediawiki on your hosting.
Let me know if you need more help.
Kind regards,
Vicky Kemp
Just Host
Положительный ответ от Ixwebhosting
Mon, 30 Aug 2010 10:21:49 -0400
Тема:
[Helpdesk] Ticket ID#11761301958 Status Modified by Dmitriy S
Dear aleksey valerievitch,
The status of your ticket (1301958) has been changed from Open to Answered by Dmitriy S.
This update was added:
Dear Aleksey Valerievitch,
Thank you for coming.
Yes, you we support it on our shared hosting plans.
Please take a look at our hosting plans.
Best regards,
Dmitriy Strokov
Sales Department
Ixwebhosting
Кстати- посмотрите имя- дмитрий строков- может он русский?
и,наконец
Блюхост- чьи тупые сотрудники так и не нашли требований Медиавики к хостингу!!!
Mon, 30 Aug 2010 16:52:32 +0400
Тема:
Re: [#QEK-34523-843] Contact me: Other
mediawiki.org/wiki/MediaWikiPlease
send us all of the server requirements for that program. Please
be aware that we have linux servers.
Thank you,
Van
Technical Support Engineer
BlueHost.co
Причем это уже ВТОРОЙ сотрудник, не тот что в первый раз отвечал
Выводы:
1) техподдержка работает
2)заявления о том что отвечают 5-10 минут- полная ерунда- надейтесь на час утром - и часа на 3 - вечером( по времени в США)
3)Первый по всем рейтингам Блюхост - самый последний по Качеству поддержки- не рекомендую
